
7.10.05
Inverness in the Rain

6.10.05
On the Trip to Inverness

4.10.05
Shutterfly | Help
Shutterfly?
Run away!
The worst photo services company around.
Here's my story.
I have a Shutterfly account. Opened earlier this year to accommodate the 1400+ photos I took while on holiday in Scotland. I recently contacted Shutterfly to find out how to obtain one of the original high-resolution images that I had uploaded rather than the 96 DPI images they show online. I was informed that I have to purchase it on CD and they would mail it to me, and that there was no other mechanism in place to provide to ME MY original files. It beggars belief! Nor do I find this information in their policies & procedures Lies & Riddles. I feel like I was a victim of the bait and switch tactic
I decided to go ahead and try and deal with the lower resolution files, so I took a look at their FAQ to determine the best way to extract the image. The FAQ very clearly says to Right-Click and Save As the image to my computer. To wit:
*Note that you can save a lower-resolution version of the picture by
using the right mouse button to click on an image in your account and
selecting the 'Save picture as' or 'Save image as' option. (If you are
using a Macintosh hold down the control key while clicking.)*
I did so only to find upon opening the file that what I chose to save and what I received from the Shutterfly server were very different files. Another email to tech support, yipppeee! This time around, the response was, and I quote:
"Please note that what you are trying to do isn't a general use feature
on our site, so this is probably something that won't be fixed."
My response to them, in much more polite & professional terms was "fuck off."
It's a very good thing that I burned my holiday images to CD before uploading them. It's a very good thing there are other services out there that accomplish the same thing as Shutterfly. In this age of "everyone's a publisher," I cannot fathom the company that does not do everything within their power to ensure that they keep their customer base happy & placated. Suffice it to say, I have had enough of Shutterfly and encourage everyone to remove your account and shun their business.
3.10.05
The Great Stairs at New Milne

29.9.05
Common Room at New Milne

28.9.05
Scottish Landscape in Perthshire
A little heavily saturated, but there's only so much you can do with a photo. Taken out of the side window while driving through a rainy section of Perthsire, I managed to capture some of the truest elements of the Scottish landscape. Queen Anne's Lace in the foreground with beatifully green, rolling hills fading into a mist-obscured background in the mountainous distance. Brilliant. If only I could be there instead of this piece of dirt on the anus of America that they call Texas. As soon as there is a financial opportunity to get out, I will.
Wastrel On!
(Listening to: Honey Bee by Stevie Ray Vaughan & Double Trouble
Wastrel On!
(Listening to: Honey Bee by Stevie Ray Vaughan & Double Trouble
27.9.05
MB, Ginger & Glamis

26.9.05
Tug of War

23.9.05
The Caber Toss

22.9.05
Glamis Castle from the Lawn

21.9.05
Scottish Fling

20.9.05
Silhouetted Glamis
15.9.05
Up the Stairs
14.9.05
Marita Beth at Glamis
13.9.05
Glamis Castle
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